What kind of boxes are Weapon's Cache and Builder's Bounty in?
Builder’s Bounty and Weapon’s Cache will not be available in retail distribution so they come in protective “craft cardboard” hinged lid boxes.
Last updated: June 13, 2023 07:09
Do the boxes have inserts?
Because of the nature of the game pieces, the only inserts Castle Battle and Fortress War will have are simple protective cardboard inserts.
Last updated: June 13, 2023 07:09
What surfaces can this be played on?
You can try Crossbows & Catapults on any surface - tables, floor, the beach… but especially for the crossbow, we recommend a smooth surface.
Last updated: June 13, 2023 07:09
Shipping restrictions
We cannot ship to PO Boxes. We cannot ship to the following countries: Afghanistan, Belarus, Bhutan, Brazil, Brunei, Iran, Israel, Laos, Myanmar, North Korea, Russia, South Africa, Sudan, Syria, Timor-Leste, Turkmenistan, United Arab Emirates, and Yemen.
Last updated: June 13, 2023 07:09
What is Backerkit
They are a third-party service that lets us manage our orders and fulfillment and helps you to manage your pledge. This service starts after the Kickstarter campaign is over. At that time, you’ll be able to use the pledge manager to add items to your pledge and confirm your shipping address. If you’re not sure what you want to get during the Kickstarter campaign, you can back at the “Start Your Engine” level. This will give you access to the pledge manager and qualify you as a backer for any campaign extras.
Last updated: June 13, 2023 07:09
Retailer Terms
Please click here to view the Retailer Terms. https://www.dropbox.com/s/8fvxpubezv17lz6/Crossbows%20%26%20Catapults%20-%20Retailer%20Pledge%20Terms.pdf?dl=0
Last updated: June 13, 2023 07:14
Shipping
Shipping will be charged after the campaign in the pledge manager.
Last updated: June 13, 2023 07:18
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.